A slice of what we've shipped recently — AI agents and n8n automation, voice, retrieval, and the full-stack products around them. Detailed case studies are available on request; some of this work is under NDA.
Paediatric healthcare
A child development centre providing occupational therapy, speech therapy, behavioural therapy and early-intervention programmes for children with autism and ADHD.
AI-assisted patient intake and clinical documentation workflows, with a clinician approving every generated note.
Industrial robotics · Belgium
Kepler BV, trading as Kepler-Labs, designs and integrates industrial robotic automation — including its patented Gluebot adhesive-application robots, operator interfaces and digital twins — for manufacturers.
Product engineering and GenAI integration for a European industrial-automation team.
2026
n8n workflow
Every inbound form fill enriched against contact-data providers, deduped against the CRM, scored against the ICP and routed to an owner with a Slack alert — end to end, without a human step. Built on the client's own n8n instance, so the workflows stay theirs.
2026
n8n workflow
ICP-driven list building, contact verification, and a per-prospect research pass that grounds the first touch in the prospect's own site before an LLM drafts it. Every send passes through a human approval queue; replies are classified back into the CRM.
2026
OpenClaw agent
Scheduled business reports delivered as written summaries into the WhatsApp thread a team already reads, instead of a dashboard nobody opens. Self-hosted on OpenClaw, so the underlying data never leaves the client's own infrastructure.
2026
OpenClaw agent
A conversational agent that turns a question asked in WhatsApp into a query against the client's own systems, then answers with the figures and the source record behind them. Read-only connectors, per-user permissions, and an audit log of every question asked.
2026
n8n workflow
The recurring work that never justifies a hire — invoice reconciliation, onboarding checklists, syncing two systems with no native integration — mapped, automated and documented as one workflow with error handling and a written runbook.
2026
Prexoscribe: an ambient documentation tool that turns a recorded patient encounter into a structured clinical note. Every note is proposed, never auto-filed — a clinician edits and signs off before anything reaches the record.
2026
An engagement platform for brand-owned YouTube channels: comment triage, sentiment classification, reply drafting and a moderation workflow, with a per-channel OAuth grant and a human approving every published reply.
2026
An inbound voice agent that qualifies a caller, books into the calendar, and writes the outcome back to the CRM before the call ends. Guardrails and an eval suite gate every prompt change before it reaches a live line.
2025
A source-grounded assistant over a large document corpus: hybrid retrieval, answers that cite the passage they came from, and a regression eval set that runs on every change to retrieval or prompt.
2025
Real-time fleet visibility for a team running the business out of a spreadsheet. Full-stack rewrite: typed API, Postgres, role-based access, and a dashboard that loads on a phone in a depot.
Susam Labs' named, publicly cleared clients include Kids Care Wellness, a child development centre providing therapy for children with autism and ADHD, and Kepler-Labs (Kepler BV) in Laakdal, Belgium, which builds industrial robotic automation including its patented Gluebot adhesive-application robots. Further case studies are available on request; some work is under NDA.
Lead enrichment, scoring and CRM routing on n8n; outbound lead generation with per-prospect research and a human approval queue; back-office task automation such as invoice reconciliation and system-to-system sync; and OpenClaw agents that deliver scheduled reports into WhatsApp and answer questions about a company's own data in the same thread.
Susam Labs only publishes a metric when there is a source on file for it, so this page describes what each system does rather than quoting figures we cannot yet evidence. Detailed case studies, including client-approved numbers, are available on request.
